Frequently Asked Questions
What cities and areas around Phoenix does Desert Decks Pools and Acrylics serve?
We serve Phoenix, AZ and the surrounding areas including Scottsdale, Paradise Valley, Chandler, Mesa, Maricopa, and Surprise. If you're in or near any of these communities, reach out to discuss your pool project with our team.
Do we travel to customers for pool installation and renovation, or do customers need to visit our location?
We travel to you. Our crew handles custom swimming pools, inground pool construction, and renovation services at your home throughout the Phoenix area and beyond. No need to visit us - we come to your property.
What pool remodeling and renovation services are available?
Pool remodeling and renovation services include existing pool remodeling, pool renovations, pool deck installation, patio installation, pool lighting, and epoxy garage flooring.
What is included in a free pool design consultation?
During your free consultation, we evaluate your yard, listen to your vision, and sketch out design options tailored to your space. We focus on how features, deck placement, and water elements work together. It's a chance to see what's possible before you commit.
How do we determine pricing for a custom swimming pool project?
Pricing depends on pool size, depth, materials, and the features you choose - like decking or lighting. We'll walk through options that fit your budget. Every project is unique, so we price accordingly based on what you actually want.
Do we offer package pricing that combines pools with decks, lighting, or water features?
Yes. We offer package pricing when you bundle a pool with decks, lighting, water features, or other additions. Combining services often gives you better value than pricing each piece separately.
What is the difference between our pool remodeling services and pool renovation services?
Remodeling updates the look and function - new finishes, updated equipment, fresh layouts. Renovation restores an aging pool to working condition. Both fall under our pool renovation services, and we handle whichever your pool needs.
Can we install pool features on an existing inground pool?
Absolutely. We install features like water jets, lighting, or deck upgrades on pools already in place. It's a smart way to refresh an older pool without starting over. Contact us to explore what works for your setup.
What payment methods does Desert Decks Pools and Acrylics accept?
We accept Cash, Check, Zelle, and Cash App. Pick whichever method is easiest for you when it's time to settle your invoice.
Do we offer discounts for veterans, seniors, first responders, or repeat customers?
Yes, we do. Veterans, seniors, first responders, and repeat customers all qualify for discounts on their pool projects. Ask about your eligibility when you get in touch.
How do we approach custom pool design to ensure attention to detail?
We listen closely to what you want, then we sweat the small stuff. Every corner, every transition, every lighting angle matters. Our focus on detail shows in the finished pool - it's built right, not just built quick.
What should I expect during the free estimate process for my pool project?
We'll visit your property, measure the space, and talk through your goals. You'll get a clear breakdown of costs tied to size, materials, and features you've chosen. No surprises - just honest numbers so you can decide with confidence.
Which pool remodeling and renovation services are offered?
Pool remodeling and renovation services include existing pool remodeling, pool renovations, pool deck installation, patio installation, pool lighting, and epoxy garage flooring.
Which pool features and outdoor living options are available?
Available options include waterfall installation, fountain installation, custom water features, attached spas, hot tubs, pool decks and patios, and custom pool packages.